What Is a Brand Experience?
When it comes to brands, from major companies to smaller local producers, consumers have more options than ever
Lovesac
Mobile showrooms removed the need for more retail space by bringing the product
to the customer. The door-to-door service increased the product’s perceived value
and included all the benefits of the permanent retail model.
Experiential
Design
Tour Logisitics
Mobile Showroom
Focus
280K
Accounts reached
Seattle Washington, D.C.
Location
The ease of at-home shopping meets the irreplaceable benefits of touch, see, feel product-testing.
Challenge
A surge of new growth of interest in Lovesac products could not keep up with the expansion of showroom stores. The impact of the consumer experiencing the product firsthand, seeing how easy it was to wash and redesign the modular furniture to fit any space, was a key hurdle in helping consumers understand the products’ high price points.
Solution
Mobile showrooms allowed LoveSac to avoid the expense of building more retail spaces while maintaining the crucial experience of a customer’s physical interaction with the product. The 1-on-1, door-to-door service increased the product’s perceived value and included all the benefits of the permanent retail model: gorgeous and comfortable furniture customers could experience firsthand and expert salespeople who knew the product’s ins and outs.
Results
We tested the Lovesac Mobile Concierge vehicle service in two markets, Seattle and Washington, D.C. This launch was partnered with a successful, hyper-localized influencer marketing campaign to build interest and create buzz locally and nationally. The campaign was a unique and innovative marketing, sales, and customer experience approach in the otherwise redundant and stagnant furniture industry.
Activate your brand with
authentic experiences.
Create with Cogent World.
What Is an Influencer Marketing Agency?
According to BigCommerce, 17% of companies spend at least half of their marketing budgets on influencer marketing. Furthermore, Variety reports
How Can We Help?
Cogent World creates strategic communications that inspire people to take action. Ready to cut through the noise and broaden your marketing reach? Get started with one of the top entertainment marketing agencies in the United States – contact Cogent World:
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